Return & Refund Policy
We want you to love your experience with Zyphlara. If you’re not satisfied, we offer two types of returns depending on your situation.
90-Day Money-Back Guarantee (Tried Products)
If you’ve used the product as directed and are not satisfied with your results, you’re covered by our 90-day money-back guarantee.
- Applies only to products that have been used or tried.
- Valid within 90 days of your original order date.
- Limited to one refund per customer (first-time order only).
- Shipping costs are non-refundable.
- Customers must provide clear before and after photos as proof of consistent product use.
- Contact us at help@zyphlara.com with your order number and photos of your product to begin your claim.
30-Day Return Policy (Unopened Items)
If you decide not to use or open your product, you can return it within 30 days of purchase for a refund.
- Products must be unopened and in their original packaging.
- Customers are responsible for the cost of return shipping.
- We strongly recommend using a trackable shipping method.
- Once received and inspected, refunds are issued to your original payment method, typically within 5 business days.
Non-Returnable Items
Certain items may be non-returnable for hygiene or safety reasons. These will be clearly marked on the product page and are not eligible for a refund unless defective or sent in error.
Return Address
Return Address will be released after approved return.
Please email help@zyphlara.com before sending any items back. Items returned without authorization will not be accepted.